Wastewatereducation.org logo

Independent. Impartial. We provide access to information to empower sustainable, local, wastewater decision making.
Our Purpose
To provide education which increases public awareness of the link between clean drinking water, safe recreational waters, environmentally sustainable surface and groundwater with watershed based, best management practices related to appropriate wastewater systems, technology, treatment and management.


Although some of these classes are based on state specific requirements, the core content is universally applicable. If you wish to submit these for Professional Development Hours or local Continuing Education credit, please contact your local certification credential authorization entity. If they require proof of completion you should complete and return the in-class assignments.

PLEASE do not use this page for Michigan, Ohio, Oregon or Wisconsin specific classes. For these please go to this page.

Please note the addition of a ONE HOUR class being offered at no charge - 2020PDH- 015: Covid 19 OSHA Rules and guidance for water and wastewater essential workers- email us for access please.

WasteWater Education has taken on the previously sponsored by NSF International Onsite system Inspector training course - click here for deatils.

2020PDH- 001 Safety Procedures Part One: Electricity 2 Hours- $80

As more properties have outdoor electrical service, and increasing numbers of advanced systems have electrical components, even if your role is just to service the tank - outdoor electricity can be deadly, both man made and from nature. OSHA considers electrocution one of the ‘fatal four’ prime causes of workplace fatalities and serious injury.

  • Recognizing the limit of your ability
  • Your liability for wrongful actions.
  • How to be 360º Aware and anticipate electrical hazards
  • Site specific features
  • Overhead Power lines and buried utilities
  • Vehicle electrics
  • Static electricity
  • Residential property - homeowner wiring
  • Pumps, panels and components: best practices
  • Lightening awareness
  • ARC Flash - the basics
  • Best practices for responding to a case of electrocution

2020PDH- 002 Part Two: Common Sense Work site safety to avoid personal injury and liability 2 Hours - $80

Areas to be covered referencing OSHA best practices:

  • Gasses present in wastewater systems with reference to enclosed/ confined spaces. Positional asphyxia. Don’t be the second victim - how to respond to potential life threatening situations.
  • Hazardous / inflammable conditions
  • Safe vehicle operation with particular attention to liquid transport vehicles
  • Common sense personal hygiene
  • Basic First Aid supply kit components
  • Line of sight safety for construction and installation
  • Basics of trenching and shoring. In 2016: "Trench deaths have more than doubled nationwide since last year - an alarming and unacceptable trend that must be halted," said Dr. David Michaels, assistant secretary of labor for the Occupational Safety and Health Administration. "There is no excuse. These fatalities are completely preventable by complying with OSHA standards that every construction contractor should know.”
  • Ergonomically safe lifting techniques
  • Cell phone use

2020PDH- 004: Dealing with extreme weather events (2 hours $80)

As an active participant in programs and presentations of the OSU Climate Change Outreach Team, and in view of severe weather events from recent years, STS providers will need to become aware of and trained for conditions which stress, damage or limit the performance of onsite wastewater systems. This class will review wet weather events, prolonged ice and snow cover, drought and heat periods as well as natural disasters.

2020OH-004c: OSHA guidelines for dealing with extreme temperature and PPE gear (1 CEU $40)

Temperatures across the country are heating up. Will your employees be exposed to the summer heat, either by working outside or in non-climate-controlled buildings? If so, your company needs to consider ways to prevent heat illness among employees and stay compliant with any applicable occupational safety and health laws. This webinar will provide a discussion of the following topics to keep you cool and compliant. Employers have a general duty to furnish workplaces free from recognized hazards. Part of that obligation is providing employees with personal protective equipment (PPE). This leads to a series of questions, such as: What types of PPE are required/preferable during hot weather?

2020PDH-005a Blood Born Pathogens and Parasites. - 2 Hours $80

Safety Procedures: Basic primer on personal safety best practices both as an employer and as a single business owner. UPDATED
Areas to be covered will reference:

  • UPDATED CDC Guidelines.
  • Understanding the difference between parasitic, bacteria and virus structures
  • Vectors for infection and recognition of symptoms.
  • UPDATED Disinfection best practices
  • PPE guidelines and preventative measures
  • Legal obligations and responsibility in the safe handling of human waste.
  • Public outreach and communication
  • Common sense personal hygiene for contact and clothing

2020PDH-005b Bugs Without Borders - A primer for disease vectors and parasites of emerging concern to wastewater service providers.4 Hours - $120

  1. Vectors for infection are changing, especially emerging infections due to changing climate and weather conditions.
  2. Projected climate changes and increased risk to service providers of exposure from insects and parasitic emerging pathogens will be examined.
  3. Recognition of symptoms.
  4. Areas to be covered will reference OSHA 1926
  5. Public outreach and communication
  6. Understanding risk

2020PDH-005c Best practices for portable sanitation and service providers in handling 'sharps' and drug paraphernalia 2 Hours - $80

  1. Stop! Think! Look! Refer to your check list!
    Do you HAVE written policies and guidelines? If not start here.
  2. The object of this class is to be a Primer on personal safety best practices both as an employer and as a single business owner.Areas to be covered will reference: Vectors for infection and recognition of symptoms.
  3. First Aid best practices and health care suggestions
  4. PPE guidelines and preventative measures
  5. Public outreach and communication
  6. Understanding risk

2020PDH- 007e Check Lists, Inspections and Disclosure Forms 2 Hours - $80

Service providers routinely do system inspections, both on occupied properties as part of a normal service call, but also on a property that has sat empty for an extended period of time. There are legal and ethical considerations - and development of sound policies and procedure are essential. 
Utilizing checklists for all service visits is a best practice to ensure nothing is overlooked.
Creating a Disclosure Statement is good business practice for many reasons.
Recognizing the difference between an inspection and an evaluation will be covered, also best practices for collecting system samples for performance evaluation. This class will expand on previous year’s best practices and options for official onsite inspector certification.

2020PDH- 007f. HOW TO USE Google Earth Pro, and USDA NRCS WEB Soil Survey 1.5 Hours - $60

WebSoilSurvey logo

In the Class titled Assessing the Site, service providers were introduced to the tools available to them to look at the location beforehand, assessing best access routes, anticipating logistical problems.
This class is both for service providers and installers.Taught by Paul Finnel - past manager of the WebSoil Program at NRCS.

This class will allow attendees to experiment and to review an actual site using:
* Google Earth’s layers and functions.
* Web Soil Survey (WSS) provides soil data and information produced by the National Cooperative Soil Survey. It is operated by the USDA Natural Resources Conservation Service (NRCS) and provides access to the largest natural resource information system in the world. NRCS has soil maps and data available online for more than 95 percent of the nation’s counties and anticipates having 100 percent in the near future. The site is updated and maintained online as the single authoritative source of soil survey information - and invaluable tool for assessment and troubleshooting onsite systems. See http://websoilsurvey.nrcs.usda.gov/app/HomePage.htm
*And SoilWeb – an online tool developed by UC Davies

2020PDH- 007h. The Basics: An introduction to wastewater treatment processes and microbiology for package treatment and septage receiving. 2 Hours - $80

A 2 hour introduction to the absolute basics of how biological wastewater treatment systems and microorganisms operate. This class is both for those at the very start of their careers as well as those who would just like to know more about the hidden world of microbes! We have good health in this country because we train professionals to understand how biology and chemistry make wastewater treatment systems work. Come learn the basics! It's been since 1911 since the US has had a major outbreak of cholera but preventing incidences of water born illness are the central reason environmental professionals strive for excellence in wastewater system design, operation and maintenance. Wastewater practitioners have to start somewhere on their long road to becoming a professional operator.

2020PDH- 008a. Understanding Conventional Systems - TANKS SERVICING, CLEANING AND INSPECTING 2 Hours- $80

How they work, what to look for, in the home, inlets, outlets, tank construction, tank issues, effluent filters, measuring and observations, inspecting the drain field; when to do borings, where, what you may find.

2020PDH- 008b Introduction to history and use of precast concrete tanks: Is it cement or concrete? Why does it even make a difference? 1.5 hours $60

In this class you will learn the difference between cement and concrete and how they are used. A brief history of concrete will be presented showing that concrete is the oldest building material still being used today. The class will also provide the learner with a brief overview of current issues in the industry, including associations, Certifications, and ASTM standards applicable to precast concrete.

2020PDH- 017 Who’s in charge - are YOU in charge? What are your responsibilities for installing a precast tank? 3 hours $100

a) Getting organized Reviewing the design, the location, the grade, the layout, the elevation. Is this a new, replace or repair visit? Reviewing the site. Do you see potential problems now and for the future? How easy will it be to service this system? Assessing the site, soils, conditions BEFORE choosing and hiring equipment. Assessing the landscape view - (i.e the problems with slopes and walk out basements, snow plowing sites etc.) Protecting the site and why. Equipment staging for hauling, digging, lifting, leveling. Pipe choices, staging, handling.
b) SAFETY - THINK FIRST! As a service provider you are the responsible person on site. Tank delivery, clearance, trenching, confined space, types of tanks and the various installation guides, leveling and setting the bed.
c) Watertightness, repairing and inspecting risers, filters and inspection ports. Checking for integrity of existing boots, seals and mastics. ASTM standards.

2020PDH- 008d. Understanding Conventional Systems - TREATMENT FIELDS SERVICING, TROUBLE SHOOTING AND INSPECTING 2 Hours- $80

How they work, what to look for, and different media. Inspecting the drain field; when to do borings, where, what you may find. Groundwater issues, surface water discharge and hydrologic flow. Understanding and recognizing local soils.

2020PDH- 008f. Understanding and Servicing Holding Tanks and Pump Chambers - 2 hours $80

In this class we will review the reasons these systems have been installed and the special challenges of servicing.

2020PDH- 008j.Basic Math And System Calculations 101 - 2 hours $80

Rationale: a competency in basic math is essential to be sure the system is working correctly. Areas to be covered:

  • Basic refresher course in understanding calculations for area, volume
  • Gallons per cubic foot
  • Detention time and displacement
  • Pump efficiency
  • Event Counters and timed dosing
  • Flow rate

2020PDH- 008k.Basic Math And System Calculations 101 - 2 hours $80

  • Soil loading rate
  • Calculating field and trench sizing
  • Comparing design to ‘as built’ specs
  • Measure twice - pump once!  Using basic and digital measuring devices.

2020PDH- 008l: Pumps, panels, switches and floats

To be covered: Local and State requirements, Servicing, inspecting, installing, safety, sizing.
In conjunction with SSPMA [Sump and Sewage Pump Manufacturers Association] a 6 CEU course specifically for septic service providers - Each class (1 CEU) may be taken as a stand alone option. To be covered: Local and State requirements, Servicing, inspecting, installing, safety, sizing.

6 CEU Hours available now at $240 - see FULL PAYMENT BUTTON below the individual listings
1. Floats and Alternative Level Sensing / Joe Zimmerman and Jeremy Drinkwine, SJE Rhombus

2. Best Installation Practices For Trouble-free Pump Controls / Mark McCollum, SJE Rhombus

3. Basic Electric Theory Relating to Onsite Septic Control / Mark McCollum, SJE Rhombus

4. Troubleshooting Pumps, Panels and Switches with Digital Multimeters / Tom Stephan, Xylem

5. Understanding Pumps and Common Pumping Issues / Deron Oberkorn, Zoeller

6. Sizing Guidelines for Sump, Sewage and Grinder Pumps / Deron Oberkorn, Zoeller

For Full Course use this button

2020PDH- 028 Shoulda, Woulda, Coulda: Risk management, preparedness and work place policies 2 hours $80

n this course we will present scenarios that you might recognize as having happened to you, or someone you know - or are likely events you will most likely have to be prepared for in your business life. In each case we ask you to follow the instructions on the screen and return your answers in either Text or email format. Topics will cover business operations and risk management needs. 1. Why do I need Business Insurance AND workplace policies?
2. Liability as an employer and from your employees
General liability
Professional Liability
Commercial Umbrella
3. Workers’ compensation and safety
Recognizing the limits of your abilities
4. Property, Theft, Auto, Environmental Damage and other important coverages

2020PDH- 013. Educating the property owner on best management and operation practices. - 2 CSE $80

Building a relationship of trust with the property owner is more than just a 'pump and go' event. Educating the public about their responsibility as an onsite system owner is compatible with your role as an environmental and public health professional. A recent study made the claim that the average adult has a 5-8th Grade understanding of science but a basic understanding of how a septic system works is essential to their performance and your ability to properly service them.
This class will cover resources available for you to develop communication skills and customize education services and messaging for the property owner to promote the reason we are all in this business - to protect public and environmental health:

  • a) an appreciation, and understanding, of how their specific system works - using EPA Septic Smart Tools and Resources
    b) helpful tips on how to cut down on both service and electricity costs by practicing water conservation - using EPA WaterSense™
    c) drainfield and system protection best practices - and understanding of basic soil biology and structures and how this affects good treatment - using resources available from NRCS.
    d) seasonal issues - protecting the system and reserve treatment area in both freezing and drought conditions.
    e) Why there IS a reserve treatment area - explanation of Groundwater Awareness Week
    f) property use issues - i.e home based businesses
    g) local/state regulations for the property owner to be aware of.
    h) a better appreciation of what you do as a service provider. 

2020PDH- 014: Online Tool for Creating a Community/Individual Septic System Owners Guide 2 hours $10

Many residential and commercial properties rely on onsite systems to safely treat their wastewater. Many of these systems serve clusters of homes through a shared 'community' system which requires additional management. The delivery of proper system management is a key issue to ensure cost-effective and long-term wastewater treatment for both new development and existing communities. Community System Owner's Guide (CSOG) will help community members and leaders understand how their system works, what management tasks need to occur on a regular basis, and how they can protect their infrastructure from premature failure. Using this tool, an engineer, septic professional, community facilitator, or educated community member will be able to develop a guide to effective management by entering basic information on the users, system, rate structures and any regional, state, or local differences in regulations that affect the management of community systems. A Team lead by Sara Heger - Onsite Sewage Treatment Program in the Water Resources Center at the University of Minnesota has created H2OandM.com. This recorded demonstration is approved for 2 OH CEU hours. An administration fee of $10 will be charged to oversee the CEU requirement which is to answer a 10 question quiz about the Tool plus create a System Guide Template.


2020- 026: Conflict and violence in the workplace   2 hours $80
To be covered: Employer/employee policies. Avoidance and response. Legal considerations.

2020- 027: Know your Vacuum Truck   2 hours $80
  To be covered: How to chose a vehicle, how to do a walk around pre work day inspection, what USDOT requires, what your state requires, how to drive and operate a liquid transport vehicle, how to safely operate the high pressure hoses and valves.

2020- 012. FOG and ‘Flushables’ 2 CSE- $80
A conversation about Pharmaceutical Products, Personal Care Products, Pesticides, Petroleum based cleaning and Plasticizing Products and their effect on wastewater system performance and the environment.
What to look for, basic safety precautions, legal considerations.
Addressing safe handling of sharps and contaminated trash.
Fats Oils and Grease issues.

WasteWater Education 501c3 requires payment prior to releasing each Class access link. Students have 90 days to demonstrate participation, and fulfillment of required tests or assignments. All such requirements must be fulfilled before a final Certificate of Completion can be issued. If payment is made and the attendee is unable to take the classes within this time frame a refund, or credit toward future classes, will be considered subject to Board approval.

Questions regarding the above courses may be directed to the Director of Wastewater Education 501(c)(3) Ms. Dendra J. Best, at 231-233-1806.

ConSeal image
GuideStar Gold Seal image
WasteWater Education logo
AmazonSmile image

Privacy Policy: WasteWater Education 501(c)3 does not share any information except where required by State regulatory authorities for CEU reporting and Licensing.
PO Box 792, Traverse City, MI 49685-0792 | Tel: 231 233 1806 | info@wastewatereducation.org
©2020 WasteWater Education Tax ID: 20-0042087
Lead Banner Image Credits: ©Photos.com ID 95119062,136694393