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Ohio Department of Health Septage Continuing Education
The deadline has passed for 2016 On-Line Wastewater Education 501(c)3 Approved Continuing Septage Education classes.

Please follow these instructions before contacting us for 2016 classes.

CONTACT your local Health Department to obtain a VARIANCE

Until updated 2016 classes are approved for 2017 credit. All available online, on-demand, interactive, distance learning events are listed below in RED.PLEASE EMAIL YOUR CHOICE OF CLASSES TO and await further instructions.

• All Ohio classes are conducted via the Adobe Connect distance learning platform utilizing the internet.

• Currently we are only offering ‘on-demand’ content - all conducted via the internet.

Those classes currently available as recorded/ on-demand are in RED

• Classes include snap quizzes, discussion and Q&A.

• Those attending are expected to be active participants and complete a short post- class assignment before CEU Certificates can be issued.

• Classes may include a set exam to be completed in a designated time online.

• Multi hour credit classes are marked as such.

• INSTRUCTORS: THIS VARIES depending on date. All professional qualified instructors are under the direction of MS. DENDRA J. BEST, Director of Wastewater Education 501 (c)(3) Traverse City, Michigan 49685.

To Register contact Ms. Dendra J. Best with your list of requested classes, 1-231-233-1806 or by email
We will invoice for Payment after Registration via secure online billing using all major credit cards, direct debit, or by check made payable to Wastewater Education 501(c)(3) and mailed to P.O. Box 792, Traverse City, Ohio 49685-0792. (Mailed checks should allow 5 business days to arrive)

• A 10% Discount will be made for anyone paying for 5 classes at the same time. Also a 6 month payment credit option is available for any amount over $99
( a Certificate of Completion will be issued by WasteWater Education 501c3 upon successful completion of the class and payment received.)

For more information contact Ms. Dendra J. Best 1-231-233-1806 or Attendees should block out an additional 30 minutes for each class to allow for any necessary connection technical assistance, internet troubleshooting, in class discussion and interaction and post class instruction of how to return required assignments.


2016OH- 001 Safety Procedures Part One: Electricity 2 CSE- $80

As more properties have outdoor electrical service, and increasing numbers of advanced systems have electrical components, even if your role is just to service the tank - outdoor electricity can be deadly, both man made and from nature. Areas to be covered referencing OSHA best practices:

  • Recognizing the limit of your ability
  • Your liability for wrongful actions.
  • How to be 360º Aware and anticipate electrical hazards
  • Site specific features
  • Overhead Power lines and buried utilities
  • Vehicle electrics
  • Static electricity
  • Residential property - homeowner wiring
  • Pumps, panels and components: best practices
  • Lightening awareness
  • ARC Flash - the basics
  • Best practices for responding to a case of electrocution

2016OH- 002 Safety Procedures Part Two: Work site safety to avoid personal injury and liability 2 CSE - $80

As a single business owner can you afford to be unable to work for an extended period of time? As an employer can you afford to have an employee file for Workers Compensation or sue you for injury on the job. Good policies are essential. Attendees will create a personalized Safety Procedures Manual. Involving your employees in preparing a Safety Procedures Manual is both common sense and protects you from liability.

Areas to be covered referencing OSHA best practices:

  • Gasses present in wastewater systems with reference to enclosed/ confined spaces. Positional asphyxia. Don’t be the second victim - how to respond to potential life threatening situations.

  • Hazardous / inflammable conditions

  • Safe vehicle operation with particular attention to liquid transport vehicles

  • Common sense personal hygiene

  • Basic First Aid supply kit components

  • Line of sight safety for construction and installation

  • Basics of trenching and shoring

  • Ergonomically safe lifting techniques

  • Cell phone use

2016OH- 003 Assessing the site for a first time service visit, or for an established client. 2 CSE- $80

Regardless of whether this is a new or an old established client, the site assessment begins with the initial phone call. Being prepared for what site conditions exist or to be prepared for ensure both safe working conditions, protection for your self and the property owner.
This class examines how to review the site using online tools and what additional questions this might lead you to ask the property owner. Being prepared enables a pre-visit checklist. When you pull up in front of the property there are basic, common sense observations to make before you begin work. Being 360º aware will protect your personal safety, the investment you have in your vehicles, ensure an efficient use of your time at the site, protect the client's property and, most important, cement the professional relationship you have with the customer. Good habits build great businesses.
Areas to be covered:

  • In this session attendees will create a site specific database record using standard software and/or Smart Phone apps.

  • By recording observations, soils condition evaluation, and conditions at the time of visit, over time a pattern of use, or abuse, becomes evident.

  • In this class, attendees will learn how to anticipate potential hazards such as:

    • restricted access or movement on the site, tight driveways, distance the main roadway

    • overhead lines, low hanging tree limbs, soft shoulders

    • new structures

    • evidence of recent underground construction or tampering with the system

    • reported record of a malfunctioning system

    • small children or dogs

  • This becomes an education and marketing tool to build a strong relationship with the property owner and a valuable reference tool for yourself or a new employee visiting this property for the first time.

2016OH- 004. HOW TO USE Google Earth Pro,  and USDA NRCS WEB Soil Survey 2 CSE - $80

WebSoilSurvey logo

In the Class titled Assessing the Site, service providers were introduced to the tools available to them to look at the location beforehand, assessing best access routes, anticipating logistical problems.
This class is both for service providers and installers.

This class will allow attendees to experiment and to review an actual site using:
* Google Earth’s layers and functions.
* Web Soil Survey (WSS) provides soil data and information produced by the National Cooperative Soil Survey. It is operated by the USDA Natural Resources Conservation Service (NRCS) and provides access to the largest natural resource information system in the world. NRCS has soil maps and data available online for more than 95 percent of the nation’s counties and anticipates having 100 percent in the near future. The site is updated and maintained online as the single authoritative source of soil survey information - and invaluable tool for assessment and troubleshooting onsite systems. See

2016OH- 005.  Basic Math And System Calculations - 2 hours $80

Rationale: a competency in basic math is essential to be sure the system is working correctly. Areas to be covered:

  • Basic refresher course in understanding calculations for area, volume
  • Gallons per cubic foot
  • Detention time and displacement
  • Pump efficiency
  • Event Counters and timed dosing
  • Flow rate
  • Soil loading rate
  • Calculating bed and trench sizing
  • Comparing design to ‘as built’ specs
  • Measure twice - pump once!  Using basic and digital measuring devices.

2016OH- 006. Understanding Conventional Systems - TANKS SERVICING, CLEANING AND INSPECTING 2 CSE- $80

How they work, what to look for, in the home, inlets, outlets, tank construction, tank issues, effluent filters, measuring and observations, inspecting the drain field; when to do borings, where, what you may find.

2016OH- 007. Understanding Conventional Systems - TREATMENT FIELDS SERVICING, TROUBLE SHOOTING AND INSPECTING 2 CSE- $80

How they work, what to look for, and different media. Inspecting the drain field; when to do borings, where, what you may find. Groundwater issues, surface water discharge and hydrologic flow. Understanding and recognizing local soils.

2016OH- 008. Understanding Conventional Systems - SITE SPECIFIC SERVICING AND REPAIRS - 2 hours $80

For many long time service providers, just when you think you've seen it all, a surprise waits for you! Reminding yourself of best practices for servicing conventional systems is a good refresher, especially as there may have been changes and additions to the system since your last visit. In this class, service providers will be encouraged to share stories and experiences - including finding a tank installed backwards!

2016OH- 009. Understanding Holding Tanks and Mounds - Servicing at grade / above grade systems - 2 hours $80

In this class we will review the reasons these systems have been installed and the special challenges of servicing. [Note: we have requested an increase to 2 CEU credits for this class]

2016OH- 010 Check Lists, Inspections and Disclosure Forms 2 CSE - $80

Service providers routinely do system inspections, both on occupied properties as part of a normal service call, but also on a property that has sat empty for an extended period of time. There are legal and ethical considerations - and development of sound policies and procedure are essential.
Utilizing checklists for all service visits is a best practice to ensure nothing is overlooked.
Creating a Disclosure Statement is good business practice for many reasons.
Recognizing the difference between an inspection and an evaluation will be covered, also best practices for collecting system samples for performance evaluation.
This class will discuss best practices and options for official onsite inspector certification.

2016OH- 011. PPCPs 1.5 CSE- $60

A conversation about Pharmaceutical Products, Personal Care Products, Pesticides, Petroleum based cleaning and Plasticizing Products and their effect on wastewater system performance and the environment. What to look for, basic safety precautions, legal considerations.

2016OH- 012. Educating the property owner on best management and operation practices. - 2 CSE $80

Building a relationship of trust with the property owner is more than just a 'pump and go' event. Educating the public about their responsibility as an onsite system owner is compatible with your role as an environmental and public health professional. A recent study made the claim that the average adult has a 5-8th Grade understanding of science but a basic understanding of how a septic system works is essential to their performance and your ability to properly service them.
This class will cover resources available for you to develop communication skills and customize education services and messaging for the property owner to promote the reason we are all in this business - to protect public and environmental health:

  • a) an appreciation, and understanding, of how their specific system works - using EPA Septic Smart Tools and Resources
    b) helpful tips on how to cut down on both service and electricity costs by practicing water conservation - using EPA WaterSense™
    c) drainfield and system protection best practices - and understanding of basic soil biology and structures and how this affects good treatment - using resources available from NRCS.
    d) seasonal issues - protecting the system and reserve treatment area in both freezing and drought conditions.
    e) Why there IS a reserve treatment area - explanation of Groundwater Awareness Week
    f) property use issues - i.e home based businesses
    g) local/state regulations for the property owner to be aware of.
    h) a better appreciation of what you do as a service provider. 

2016OH-013 Pathogens and Parasites. - 2 CSE $80

Safety Procedures: Basic primer on personal safety best practices both as an employer and as a single business owner.
Areas to be covered will reference:

  • CDC Guidelines. [15 minutes]

  • Understanding the difference between parasitic, bacteria and virus structures [20 minutes]

  • Vectors for infection and recognition of symptoms. [15 minutes]

  • Disinfection best practices [10 minutes]

  • PPE guidelines and preventative measures [10 minutes]

  • Legal obligations and responsibility in the safe handling of human waste. [15 minutes]

  • Public outreach and communication [ 10 minutes]

  • Common sense personal hygiene for contact and clothing [10 minutes]

  • Developing a spill response plan [15 minutes]

2016OH- 014: (This is a full NINE hour CEU course at $275) Or Each Class - 1.5 hours $60) Principles of quality pre-cast concrete tanks.
Taught by Sam Lines, WasteWater Education Board Member (Lines serves on several committees and task forces for the National Precast Concrete Association) Dates of availability will be posted here.

2016OH- 015: The Basics: An introduction to wastewater treatment processes and microbiology for package treatment and septage receiving . -2 CSE- $80.

An interactive live 2 hour introduction to the absolute basics of how biological wastewater treatment systems and microorganisms operate.
This class is both for those at the very start of their careers as well as those who would just like to know more about the hidden world of microbes!
We have good health in this country because we train professionals to understand how biology and chemistry make wastewater treatment systems work.
Come learn the basics!
It's been since 1911 since the US has had a major outbreak of cholera but preventing incidences of water born illness are the central reason environmental professionals strive for excellence in wastewater system design, operation and maintenance.
Wastewater practitioners have to start somewhere on their long road to becoming a professional operator.
Content Courtesy of MCO

2016OH- 016. Introduction: Wastewater treatment processes and microbiology SIX Hours - $216 (4 x 1.5 hours).

The goal of this presentation is to be a basic introduction to wastewater and a resource for operators taking certification examinations

• Section 1
• General wastewater characteristics, terminology, testing, and other information
• Preliminary Treatment
• Primary Treatment
Section 2
• Activated Sludge
• General Activated Sludge
Section 3
• Aerobic Digestion
• Anaerobic Digestion
• Fixed Film Processes
Section 4
• Wastewater Lagoons
• Disinfection
• Tertiary Filtration
• Sludge Thickening and dewatering
• Sludge Disposal Methods
Video Content Courtesy of MCO

2016OH- 017: An introduction to OSHA Fall Protection Safety standards for wastewater service providers -2 CSE $80 Dates of availability will be posted here.
An interactive live TWO Hour class will be taught online on a rotating basis to a live audience referencing the MIOSHA Part 45, Fall Protection Safety Standard. We will review recent publicized accidents and fatalities, latest fall protection techniques and criteria.
Sam Lines is an Authorized OSHA General Industry Trainer.

2016OH- 018: Shoulda, Woulda, Coulda - being the Responsible Party. Your options and obligations for avoiding liability and prosecution -2 CSE $80

Areas to be covered: Recognizing the limit of your ability.Your liability for wrongful actions both as a sole proprietor or by your employees. Vehicle coverage. Worker safety and Workers Compensation. What ‘SHOULD’ you be covered for - what ‘MUST’ you be covered for - what ‘COULD’ you have been covered for: bonds, personal, broadform, general liability, professional liability, business, record recovery, vehicle, health, and disability. Liability and insurance best practices for service providers against:
By being designated a ‘responsible agent’ that person becomes liable for ensuring his or her business operates in compliance with both state law and prevailing local regulations.In October, 2014 the headline read: “Man Sues Mom for $4 Million Over Septic Explosion” In May, 2014 the headline read: “Washington Pumper Sentenced to Prison for Illegal Dumping” In March, 2013 the headline read: “Septic professionals indicted in bribery scheme” And perhaps the saddest of all from September, 2014: “Septic Inspection Turns Deadly” Do you have an employee Handbook? Does it protect you from liability? Will it cover your legal fees if you have to defend from a situation like this from January of 2015: “Family rescues boy who fell into Denny’s grease pit.” In the eyes of the law YOU are the responsible party - are you covered?

  • This class will cover content as it relates to liability and insurance for both septic service and portable sanitation providers against:
    * loss of license
    * criminal negligence - felony or misdemeanor?
    * employee negligence during the transport of hazardous human waste
    * proper vehicle coverage and liability for operation
    * groundwater or surface water contamination
    * health and safety - MIOSHA and Workers Comp
    * accidental wrongful death or physical harm to the public
    * trespass
    * loss of business records
    * fire and theft

2016OH- 019: Dealing with extreme weather events (1.5 hours $60) Dates of availability will be posted here.
As an active participant in programs and presentations of the OSU Climate Change Outreach Team", and in view of severe weather events from recent years, STS providers will need to become aware of and trained for conditions which stress, damage or limit the performance of onsite wastewater systems. This class will review wet weather events, prolonged ice and snow cover, drought and heat periods as well as natural disasters.

2016OH-020 Bugs Without Borders. 2 CSE - $80

Vectors for infection are changing especially emerging infections due to changing climate and weather conditions. Projected weather related climate changes, increased risk of exposure from insects, rodents, human transmission of diseases will be examined. Recognition of symptoms - Be prepared not paranoid.

2016OH- 021: Portable Sanitation Issues: Best practices for servicing and disposal  2 hours $80  Dates of availability will be posted here.
To be covered: Disinfectant - safe handling and best practices, Worker Safety, Event best practices, Local and State requirements, Servicing and disposal

2016OH- 022: Online Tool for Creating a Community/Individual Septic System Owners Guide  2 hours $10 

Please email for access link
Many residential and commercial properties rely on onsite systems to safely treat their wastewater. Many of these systems serve clusters of homes through a shared 'community' system which requires additional management. The delivery of proper system management is a key issue to ensure cost-effective and long-term wastewater treatment for both new development and existing communities. Community System Owner's Guide (CSOG) will help community members and leaders understand how their system works, what management tasks need to occur on a regular basis, and how they can protect their infrastructure from premature failure. Using this tool, an engineer, septic professional, community facilitator, or educated community member will be able to develop a guide to effective management by entering basic information on the users, system, rate structures and any regional, state, or local differences in regulations that affect the management of community systems.
A Team lead by Sara Heger - Onsite Sewage Treatment Program in the Water Resources Center at the University of Minnesota has created This recorded demonstration is approved for 2 OH CEU hours. An administration fee of $10 will be charged to oversee the CEU requirement which is to answer a 10 question quiz about the Tool plus create a System Guide Template.

CSE course fees may be reimbursed or applied to a future class.

Course Cancellation/Rescheduling:Course Cancellation/Rescheduling: Some courses may be cancelled or rescheduled due to low enrollment/registration or other reasons.

Questions regarding the above courses may be directed to the Director of Wastewater Education 501(c)(3) Ms. Dendra J. Best, at 231-233-1806.

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To provide education which increases public awareness of the link between clean drinking water, safe recreational waters, environmentally sustainable surface and groundwater with watershed based, best management practices related to appropriate wastewater systems, technology, treatment and management.
PO Box 792, Traverse City, MI 49685-0792 | Tel: 231 233 1806 ©2015
WasteWater Education Tax ID: 20-0042087
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